Refund & Exchange Policy

Last Updated: September 16, 2026

Thank you for shopping with Oshiveer. This Refund & Exchange Policy explains our policy regarding cancellations, returns, refunds, and exchanges for products purchased through our website.

Website: Oshiveer
Category: Health & Wellness
Phone: 9712269108
Email: undhadhiral29@gmail.com

1. No Return Policy

Oshiveer follows a strict No Return Policy.

Due to the nature of our health & wellness products, including Apple Cider Vinegar, we do not accept returns or exchanges for products that have been successfully delivered.

Customers are requested to carefully review the product details, quantity, ingredients, usage instructions, and other information before placing an order.

2. Damaged Products

If you receive a product that is damaged, leaking, broken, or otherwise defective when delivered, please contact us as soon as possible.

To help us investigate the issue, you may be required to provide:

  • Order number
  • Photographs of the package
  • Photographs/videos of the product
  • Description of the issue

After reviewing the claim, Oshiveer may provide a replacement or another appropriate resolution, subject to verification.

3. Wrong Product

If you receive a product different from the product you ordered, please contact us promptly after delivery.

After verification, we may arrange a replacement with the correct product or provide another appropriate resolution.

4. Missing Product

If any product is missing from your order, please contact us with your order number and supporting photographs/videos, where applicable.

We will investigate the matter and provide an appropriate resolution after verification.

5. Exchange Policy

We do not provide exchanges for products that have been correctly delivered.

Exchange or replacement may only be considered in cases such as:

  • Wrong product received
  • Damaged product received
  • Leaking product received
  • Defective product received
  • Missing product or item

Any replacement or exchange is subject to verification by Oshiveer.

6. Refund Policy

Refunds are not available for change of mind, personal preference, incorrect selection, or products that have been successfully delivered in acceptable condition.

If a refund is approved after verification of a qualifying issue, the refund will generally be processed through the original payment method or another suitable method.

The time taken for the refund to appear in your account may depend on your bank or payment service provider.

7. Order Cancellation

If you want to cancel an order, please contact us as soon as possible after placing the order.

Cancellation may not be possible once the order has been processed, packed, or shipped.

Any eligible refund for an approved cancellation will be processed according to the applicable payment method and our policy.

8. Conditions for Replacement or Refund

For a damaged, defective, wrong, or missing product claim:

  1. Contact us as soon as possible after delivery.
  2. Provide your order number.
  3. Provide clear photographs/videos of the package and product.
  4. Explain the issue clearly.
  5. Wait for our verification before sending any product back.

Please do not return any product to us without receiving prior confirmation from Oshiveer.

9. Products That Are Not Eligible for Return or Exchange

The following are generally not eligible for return, refund, or exchange:

  • Products correctly delivered and received in good condition
  • Products opened or used by the customer
  • Products damaged after delivery due to customer handling
  • Products returned without prior approval
  • Products purchased due to change of mind
  • Products purchased in an incorrect quantity or variant by the customer

This is subject to applicable consumer rights and laws.

10. Refund Processing

Where a refund is approved, Oshiveer will initiate the refund after verification and approval.

The actual time for the amount to appear in your bank account, card, UPI account, or other payment method may vary depending on the payment provider or financial institution.

11. Shipping Charges

Original shipping charges, where applicable, may not be refundable unless required by applicable law or specifically approved by Oshiveer.

Where a replacement is approved because of a verified wrong, damaged, defective, or missing product, Oshiveer will determine the applicable shipping arrangements.

12. Contact Us

For any questions or claims regarding refunds, replacements, or exchanges, please contact us:

Oshiveer
Phone: 9712269108
Email: undhadhiral29@gmail.com

Please include your order number when contacting us so that we can assist you more quickly.

13. Changes to This Policy

Oshiveer reserves the right to update or modify this Refund & Exchange Policy from time to time.

Any changes will be posted on this page with an updated Last Updated date.

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